What Our Customers Are Saying

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“They were prompt and professional and comunicated details of the job in a timely manner. The workers were knowlegeable and polite. The basement is now spotless.”

-Vicki in Lake Orion

“CSR representative was timely, polite, and thorough. He didn’t anything to address, thankfully, but I would not have hesitated to use CSR had work actually needed to be performed.”

-Dana in Novi

“I would recommend Ron to anyone. He came out promptly and was on time. He evaluated our situation and had low cost remedies that I can perform myself. He didn’t attempt to upsell me on anything. He was professional and seems like a nice guy. If you are worried about possible mold issues, then I would not hesitate to contact him.”

-Daniel in Milford

“These people were prompt and courteous. Checked in on the equipment as it took several days to dry out the flooded areas. The were a pleasure to work with.”

-Vicki in Canton

“We had a good service from them and are quite happy with it. The work was done right and the way we wanted. Their customer service and professionalism were really good.”

-Premgith in Rochester Hills

“Ron and Dan were never chatty. They stayed to business. Never late when schedule to arrive. Business minded for our wishes at all times.”

-George in Berkley

“Ron the owner came wer the night & called and worked with his team though the night to extract the water from my basement thanks again Ron you guys were great !”

-Bill in Waterford

“Damage from water infiltration minimized and addressed immediately.  Restoring finished basement was scheduled with work beginning after all materials were obtained.  Actual restoration completed in 2 days. Ron helped me move furniture out of area that was in work area and Dan helped me put everything back at end of job.  Workers removed their shoes every time they entered our house and worked hard to minimize dust.”

-Robert in Clarkston

“Had a major rain fall with several hours and the sewer drains backed up into the basement.  It was a big mess. I found CRS online and called them and explained my current situation.  After several minutes talking with CSR I knew I was dealing with a very professional company who dealt with situation like this all the time.  They was able to give me a good idea what it would take to clean up the problem and had someone come to the house within an hour.  Within a short period of time the basement was clean and function again with no hassle.  It was a great experience in a not so great situation.”

-Todd in Berkley

“We had a huge flood in our house, and they came in and dried everything out. It was wonderful! They were better than one could ever expect.”

-Jeff in Berkley

“It was fantastic! They have done a couple of jobs for us and I highly recommend them! The work was all covered by insurance.”

-John in Waterford

“My barn flooded in February, 2012 and CSR (Ron the Owner) immediately responded to my urgent call when I found my barn flooded. My barn was a complete mess.  Ron and his team provided complete restoration management and restored it to a condition as good as new.  I highly recommend CSR.  They are extremely professional and trustworthy.
Overall, CSR’s management and handling of the restoration project went extremely well.  Mold and flooding restoration work is by nature overwhelming and part of CSR’s Customer Service excellence was keeping me well informed throughout the project.  Ron and his team were completely reliable and worked diligently for many months to get the job done.”

-Patricia in Clarkston

“Ron, provided a thorough estimate and followed through in delivery. His team, was professional and completed the work as per the estimate. Subsequently air testing showed that the work provided the results we were looking for.”

-Stephen in Ann Arbor

“Two floods in lower level of rental property. Removed mold, repaired & replaced damaged carpeting and drywall. They did what they said they would do and more. Easy to work with, prompt and thorough.”

-Janis in Waterford

“They cleaned up after my finished basement was flooded. They got rid of a lot of mold. They also rebuilt the basement from the ground up; everything from lights to floors Ron Minado and Dan Grace came of CSR came right away after I called, found where the source of the water was and closed it until I could get a plumber, and they got to work right away. They were wonderful, and they did everything in a professional and courteous manner. They explained things to me every step of the way. Ron and Dan are the nicest people and they are just the right people to have around you in an emergency or high stress situations. They also dealt with the insurance company and other professionals in the best way possible. They also warranty their work for 5 years. I would recommend them to anyone without hesitation.”

-Elizabeth in Ann Arbor